Privacy Policy

Last Updated: September 7, 2026

Keepers Lawn Care (“Keepers Lawn Care,” “Keepers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.keeperslawncare.com, request an estimate, submit a form, communicate with us, apply for employment, receive lawn care services, participate in our text messaging program, or otherwise interact with Keepers Lawn Care.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide to us, as well as certain information collected automatically when you use our website.


Personal Information You Provide

Depending on how you interact with Keepers Lawn Care, we may collect information including:

  • First and last name
  • Email address
  • Telephone or mobile number
  • Property address
  • City
  • State
  • ZIP code
  • Services you are interested in
  • Requested service frequency
  • Information about your lawn or property
  • Messages, questions, or comments you submit to us
  • Estimate and service information
  • Customer feedback
  • Communication preferences
  • SMS consent records
  • Information submitted through employment or career forms
  • Resume or employment-related information, if provided
  • Payment or billing-related information, where applicable

We only ask for information reasonably related to providing our services, responding to your request, operating our business, or considering an employment application.


Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referring website or source
  • Approximate geographic information derived from an IP address
  • Links or buttons clicked
  • Time spent on pages
  • General website usage and diagnostic information

This information helps us understand how visitors use our website and how we can improve it.


2. Information Submitted Through Website Forms

Our website may contain forms for purposes including:

  • Requesting a lawn care estimate
  • Asking questions
  • Contacting Keepers Lawn Care
  • Submitting customer feedback
  • Applying for employment
  • Requesting information about our services

Information submitted through these forms may be processed using third-party service providers acting on behalf of Keepers Lawn Care, including customer communication, customer relationship management, form processing, hosting, scheduling, and business-management providers.

Providing a telephone number on a form does not by itself constitute consent to receive recurring SMS marketing messages.

Where SMS consent is requested, it will be collected separately through an affirmative opt-in method, such as an optional, unchecked checkbox.


3. How We Use Your Personal Information

Keepers Lawn Care may use Personal Information for the following purposes:


Providing Our Services

We may use information to:

  • Respond to estimate requests
  • Evaluate whether a property is within our service area
  • Prepare estimates or quotes
  • Schedule lawn care services
  • Provide recurring or one-time services
  • Manage customer accounts
  • Communicate regarding scheduled work
  • Handle billing or payment matters
  • Respond to customer-service requests

Communicating With You

We may contact you by:

  • Telephone
  • Email
  • SMS or text message, where permitted
  • Other communication methods you have requested or authorized

Communications may relate to:

  • Your inquiry
  • Estimates
  • Quotes
  • Scheduling
  • Service reminders
  • Weather-related delays
  • Schedule changes
  • Service completion
  • Customer support
  • Billing
  • Account matters
  • Feedback
  • Other matters concerning your relationship with Keepers Lawn Care

Operating and Improving Our Website

We may use information to:

  • Monitor website performance
  • Diagnose technical problems
  • Improve website usability
  • Understand which pages visitors find useful
  • Measure estimate requests and other conversions
  • Improve website content
  • Evaluate marketing effectiveness
  • Improve our services and customer experience

Marketing

Where permitted by law and consistent with the consent and communication preferences you have provided, we may use information to tell you about:

  • Keepers Lawn Care services
  • Seasonal services
  • Promotions
  • New services
  • Lawn care information that may be relevant to you

You may opt out of promotional communications as described in this Privacy Policy.


Employment

If you submit information through our Careers page, we may use it to:

  • Review your qualifications
  • Contact you about employment
  • Evaluate your application
  • Conduct hiring-related activities

Employment information is used for hiring and business purposes and is not sold for marketing purposes.


Legal and Business Purposes

We may also use Personal Information to:

  • Protect our business and customers
  • Detect or prevent fraud or misuse
  • Comply with legal requirements
  • Maintain business records
  • Resolve disputes
  • Enforce agreements or policies
  • Protect our rights, property, or safety

4. SMS and Text Message Communications

Keepers Lawn Care may offer customers and prospective customers the option to receive text messages.


SMS Consent

Where text-message consent is collected through our website, consent will be requested separately.

You may provide a telephone number in order to request an estimate or contact Keepers Lawn Care without being required to consent to SMS marketing communications.

SMS consent is voluntary and is not a condition of purchasing goods or services from Keepers Lawn Care.


Types of Text Messages

If you opt in, messages may include communications regarding:

  • Your lawn care inquiry
  • Estimates or quotes
  • Scheduling
  • Upcoming service
  • Weather delays
  • Schedule changes
  • Service updates
  • Customer service
  • Account or billing matters
  • Follow-up communications
  • Feedback or review requests

If you separately consent to promotional or marketing text messages, you may also receive information about:

  • Seasonal services
  • Promotions
  • Special offers
  • Other Keepers Lawn Care services

Message Frequency

Message frequency varies depending on your relationship with Keepers Lawn Care, the services you request, and the communications you have authorized.


Message and Data Rates

Message and data rates may apply.

Your wireless carrier’s normal messaging and data charges may apply.


Opting Out

You may stop receiving SMS messages at any time by replying:

STOP

After opting out, you may receive one final message confirming your opt-out.


Help

For assistance regarding text messages, reply:

HELP

You may also contact Keepers Lawn Care directly:

Phone: (865) 292-1863 Email: office@keeperslawncare.com


5. Mobile Information and SMS Consent

Keepers Lawn Care does not sell, rent, or share mobile telephone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or shared with third parties, affiliates, or lead generators for marketing or promotional purposes.

We may provide mobile information to service providers acting on our behalf only as reasonably necessary to:

  • Deliver text messages
  • Operate our communications systems
  • Process customer inquiries
  • Provide customer support
  • Maintain customer records
  • Prevent fraud, abuse, or security threats
  • Comply with applicable law

Examples may include messaging platforms, telecommunications providers, CRM providers, scheduling systems, and other vendors necessary to operate Keepers Lawn Care’s communications.

These providers are not authorized by Keepers Lawn Care to use your mobile number, SMS opt-in information, or SMS consent for their own marketing or promotional purposes.


6. When We May Share Personal Information

We do not sell or rent Personal Information to third parties for their own marketing purposes.

We may disclose Personal Information in the limited circumstances described below.


Service Providers

We may use third-party service providers to perform services on our behalf, such as:

  • Website hosting
  • Form processing
  • Customer communication
  • Text-message delivery
  • Email delivery
  • Customer relationship management
  • Scheduling and lawn care business management
  • Payment processing
  • Website analytics
  • Security
  • Spam prevention
  • Advertising measurement
  • Information technology support

These providers may process information only as reasonably necessary to provide services to Keepers Lawn Care and subject to their applicable contractual and legal obligations.


Legal Requirements

We may disclose Personal Information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a subpoena, court order, or lawful governmental request
  • Protect the rights or property of Keepers Lawn Care
  • Protect customers or members of the public
  • Investigate fraud, abuse, or security threats
  • Establish, exercise, or defend legal claims

Business Transactions

If Keepers Lawn Care is involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, Personal Information may be included among the transferred business assets, subject to applicable law.


With Your Direction or Consent

We may disclose information when you specifically request, authorize, or direct us to do so.

Regardless of the provisions above, SMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.


7. EveryChat and Customer Communications

Keepers Lawn Care may use EveryChat or similar customer communication platforms to:

  • Receive website inquiries
  • Organize customer communications
  • Store contact information
  • Manage leads
  • Communicate with customers
  • Send authorized SMS messages
  • Manage customer feedback
  • Coordinate customer-service communications

When information is processed through such a provider, the provider acts in support of Keepers Lawn Care’s business operations.

Keepers Lawn Care does not authorize these providers to use customer mobile opt-in information or SMS consent for their own marketing purposes.


8. Customer and Business Management Systems

We may use third-party CRM, scheduling, business-management, phone, email, payment, or related systems to help us:

  • Maintain customer records
  • Manage estimates
  • Schedule services
  • Manage routes
  • Track customer communications
  • Maintain service histories
  • Process billing
  • Operate our business

Information may be transferred between these systems where reasonably necessary to provide our services and maintain accurate customer records.


9. Website Hosting and Security Services

Our website may be hosted or delivered through third-party infrastructure, hosting, and content-delivery providers.

These providers may automatically process limited technical information such as:

  • IP addresses
  • Device information
  • Request logs
  • Security information
  • Browser information

This information may be processed for:

  • Website delivery
  • Performance
  • Reliability
  • Fraud prevention
  • Security
  • Abuse detection

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

A cookie is a small data file stored on your browser or device.

Cookies may be used for purposes including:

  • Operating the website
  • Remembering preferences
  • Measuring website performance
  • Understanding website usage
  • Security
  • Analytics
  • Measuring advertising effectiveness

Essential Cookies

These cookies support basic website operation and security.


Analytics Cookies

Analytics technologies may help us understand:

  • How many people visit our website
  • Which pages are viewed
  • How visitors arrive at the website
  • How visitors move through the website
  • Whether visitors complete actions such as requesting an estimate

Advertising and Measurement Cookies

If advertising or remarketing tools are enabled, cookies or similar technologies may be used to measure advertising performance and, where permitted, deliver relevant advertising.

You may be able to limit or disable cookies through your browser settings.

Disabling some cookies may affect certain website functionality.


11. Google Analytics

We may use Google Analytics or similar analytics services to understand how visitors use our website.

Analytics services may collect information such as:

  • Pages visited
  • General device information
  • Approximate geographic location
  • Referral sources
  • Interactions with website features
  • Website usage information

We use this information to evaluate and improve our website, services, and marketing.

We do not intentionally provide SMS opt-in information or SMS consent to analytics providers for their own marketing purposes.


12. Advertising and Remarketing

Keepers Lawn Care may use advertising platforms such as Google, Meta/Facebook, or similar providers now or in the future to:

  • Advertise our lawn care services
  • Measure advertising effectiveness
  • Understand whether advertisements result in website visits or estimate requests
  • Reach audiences that may be interested in our services

Advertising providers may use cookies, pixels, or similar technologies subject to their own privacy policies and the privacy settings available through their services.

Mobile telephone numbers, SMS opt-in information, and SMS consent collected through Keepers Lawn Care’s messaging program are not sold or shared with advertising providers or other third parties for their own marketing or promotional purposes.


13. Google Business Profile and Other Third-Party Platforms

Customers may interact with Keepers Lawn Care through third-party services such as:

  • Google Business Profile
  • Google Reviews
  • Facebook
  • Instagram
  • Other social media or business platforms

Information you provide directly through those services may also be governed by the privacy policies of those providers.

This Privacy Policy applies to information once it is received and controlled by Keepers Lawn Care.


14. Links to Other Websites

Our website may contain links to websites or services that are not operated by Keepers Lawn Care.

Examples may include:

  • Customer portals
  • Google Reviews
  • Social media platforms
  • Payment providers
  • Third-party service platforms

We are not responsible for the privacy practices or content of websites that we do not control.

We encourage you to review the privacy policy of any third-party website or service you visit.


15. Customer Feedback and Reviews

Keepers Lawn Care may invite customers to provide feedback about their experience.

Information submitted through a feedback form may be used to:

  • Evaluate customer satisfaction
  • Resolve service concerns
  • Improve our operations
  • Follow up with a customer

We may also provide customers with an opportunity to leave an independent review through a service such as Google.

We will not publish private feedback as an identifiable testimonial without appropriate permission.


16. Careers and Employment Applications

Our website may include a Careers page or employment application.

Employment-related information may include:

  • Name
  • Telephone number
  • Email address
  • Availability
  • Employment history
  • Work experience
  • Resume
  • Qualifications
  • Responses to application questions

We use this information to evaluate applicants and manage hiring.

Employment application information is not sold for marketing purposes.


17. Payment Information

If Keepers Lawn Care accepts electronic payments, payment information may be processed by a third-party payment provider.

Keepers Lawn Care may not directly receive or store complete payment-card information when payment processing is handled by the provider.

Payment providers process information according to their applicable terms and privacy practices.


18. Data Retention

We retain Personal Information for as long as reasonably necessary to:

  • Provide services
  • Maintain customer records
  • Manage our relationship with you
  • Complete transactions
  • Maintain financial and business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal requirements
  • Maintain SMS consent and opt-out records
  • Protect our business

Different categories of information may be retained for different periods.

We may retain records showing that a mobile number opted out of SMS communications so that we can continue honoring that request.


19. Security of Your Information

We take reasonable administrative, technical, and organizational measures designed to protect Personal Information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security.


20. Your Communication Choices

Email Marketing

Where applicable, promotional emails may include instructions for unsubscribing.


SMS

You may opt out of text messages by replying:

STOP

For assistance, reply:

HELP


Telephone Communications

You may ask us to update your communication preferences by contacting our office.

Opting out of marketing communications does not necessarily prevent Keepers Lawn Care from contacting you where otherwise permitted regarding:

  • A pending inquiry
  • Active service
  • An estimate you requested
  • Billing
  • Safety
  • Customer service
  • Other transactional or service-related matters

21. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding Personal Information, including the ability to request:

  • Access to information we maintain about you
  • Correction of inaccurate information
  • Deletion of certain information
  • Information about how data is used or disclosed
  • Withdrawal of certain consent
  • Changes to marketing preferences

These rights may be subject to legal exceptions and record-retention requirements.

To submit a privacy-related request, contact us using the information at the end of this Privacy Policy.

We may need to verify your identity before fulfilling certain requests.


22. Children’s Privacy

Keepers Lawn Care’s website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect Personal Information online from children under 13.

If we learn that a child under 13 has provided Personal Information without appropriate authorization, we will take reasonable steps to delete it.


23. Browser Privacy Controls

Some browsers and devices provide privacy controls, cookie settings, or “Do Not Track” features.

Because standards governing these signals may vary, our website may not respond uniformly to every privacy signal.

You can control many cookies and tracking technologies through your browser or device settings and through any cookie or consent tools made available on our website.


24. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our website
  • New services
  • New technology providers
  • Changes in our communication practices
  • Changes in applicable law or regulatory requirements

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.

Material changes may also be communicated through our website or another appropriate method.

We encourage visitors and customers to review this Privacy Policy periodically.


25. Contact Keepers Lawn Care

If you have questions about this Privacy Policy, your Personal Information, or our privacy practices, please contact us:

Keepers Lawn Care

Phone: (865) 292-1863

Email: office@keeperslawncare.com

Website: www.keeperslawncare.com


26. SMS Privacy Statement

For clarity:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely as necessary to provide support services on behalf of Keepers Lawn Care, such as customer service, messaging delivery, technical support, customer relationship management, or similar operational functions.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.